3 Customer Reviews
Review from Maria S
5 stars04/27/2023
I highly recommend Dusty's Tree Service. They were in time and picked up everything. I will definitely be using them again.Review from Danielle S.
5 stars07/25/2022
I have used Dusty's Tree Service for my yard twice. They arrived on time, for both the estimate and the work. It's great to wake up on the day of your tree work and see them already out there prepping for safety on the job. The guys worked together as a team, and my kids and I couldn't take our eyes off of them removing such a large tree from our yard. I would highly recommend Dusty's Tree Service to anyone who needs tree work done.Review from Susan K
1 star07/19/2022
This tree service is over priced. Charged us double what another company would charge. Worst of all, the owner claimed to be a friend and Christian man. His workers did damage to electric lines and didn't tell anyone either. Now they don't answer my calls to them. We had to pay to have the electric repaired on top of paying double. Shame on Dusty for taking advantage of good people.
Dusty's Tree Service LLC Response
07/21/2022
We gave a quote of $4,500 and charged $4,500 even after they added additional work. I never received a phone call until 3 weeks after completing the project. We used over $500,000 of new equipment and 6 employees to complete the project of removing an extra large Laurel oak within 10-15' from the house, grinding a huge stump and trimming an additional 10 trees. We are a legitimate company with insurance, worker's compensation, and payroll taxes. Customer accepted quote and work was scheduled an additional 4 weeks afterwards, they had plenty of time to decline the quote if they felt it was too expensive.Customer Response
07/22/2022
We did text and call with no response after the job to complain about cut electric wire.
We had to pay for it to be fix ourselves.
He does do a good job but his equipment tears up the grass.
They did not do extra work.
He did give us a quote which I blindly accepted because he was an acquaintance of the family.
He does charge double what other tree trimmer charge .
It is my mistake for not getting other quotes instead of trusting Dusty to have reasonable going rate prices.
I am just sorry he didn't tell me his prices are higher than most. My fault.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.