ComplaintsforFC Cruz Consulting Inc
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Complaint Details
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Initial Complaint
08/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is a request for intervention to get Limited Structural Repair Drawings from an engineering company for a permit application. Attached is the formal letter from Lakeview South Condominium describing the issue. Thank you!Initial Complaint
02/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Good morning. The company I work for, ************************, manages property for the owner located at ****************************************************************************. After the hurricane, the owner asked that we set up an inspection with a structural engineer to find out the extent of the damage. After calling a few places we settled on FC Cruz Consulting Inc owned by ******************* in *************. He required payment up front in the amount of $850 and was paid via check (#****) that was made on Jan 6th, 2023 and it was promptly cashed. I have personally been in touch with ***** numerous times first because it took a while for him to finally go to the property to perform the inspection and then because I kept getting promises of the official report and still to date have not received it. I have several texts with ************ where he has given dates that he will send the report but has yet to do so and is now no longer communicating. The last text I sent was asking if he would kindly refund the money if he didn't intend on sending the report. I would like to either receive the full report OR the money back to refund the owner as he needs it for insurance reasons.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.