ComplaintsforPatriot Automotive Repair
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Complaint Details
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Initial Complaint
11/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Owned acura 03 tl / year 2022 Doug the mechanic at this location stated he can fix my engine leak ac and power steering pump for 845 dollars / kept car for about 1 week lacking communication and update on repair status oi contacted him to confirm completion or else he would not have called after riding for 3 days my power steering wet out again causing me to have to fill it weekly my engineleak was still there and my ac never worked the day I pulled off with the vehicle... my alternator went our I took the vehicle back to doug mde him aware of the problems that were still occurring advised they hadn't been fixed and that I want them rectified free of charge along with the alternator replaced which I offered to pay for (the altnator) I towed my vehicle to Doug for 70 bucks devised him to advise me of repair cost before removing anything he removed my alternator with our my permission kept my car for 2 weeks jammed a bolt into my engine block gave my vehicle back without a fan the vehicle immediately started to over heat he came to my house to put the fan in he charged me an additional 600 dollars cash refused cc due to me threatening to dispute the previous charge for not actually doing the worked vecame offended when confronted about the previous work done about 4 months later my serpentine belt popped off due to the alternator not properly being secured auto repair shops outside of Doug advised if they weld the bolt out it would ruin the engine I was forced to sale my care and get a new one had Doug been honest I wouldn't have spent a dime attempting to fix what he obviously could not he was aware if the bolt still being jammed in my vehicle aware it would put me in danger I have a kid if I could sue I would and I am now out of 1645 that could have been put toward another vehicle please at best ban this man and business from doing work in the state of Florida he will f anyone over
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.