ComplaintsforGreenwise Tree Cutters
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Complaint Details
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Initial Complaint
08/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
6/17/2022 The contractor came unexpectedly & I had other obligations. However, since it was an outside job & I did believe that he was honest & had integrity, i allowed him to come, instead of waiting til I was at home. I happened to still be in the neighborhood & when he called me I met him in front of my house & gave him a check for the full amount that we agreed upon. I did not inspect, first, trusting that he did what we agreed upon. I went on to my other appointment & did not look in my back yard until the next day. Despite the fact that in the contract he agreed to remove all debris, he threw most of it in the flood control ditch & left empty water bottles everywhere. He also damaged my porch. He denied that ANY branches had fallen on it. Fortunately, I had taken a picture that day! Today, 8/5/2022, when he finally returned to fix the porch, he again denied that any branches had fallen on it & said it was over 20 yrs old, anyway. When, I tried to point out the extent of the damage, he became angry & left. I asked him if he preferred to settle in court & he left anyway.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.