ComplaintsforThe Surgery Center at Jensen Beach, LLC.
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Complaint Details
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Initial Complaint
01/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I only recently learned. I was overcharged for a surgery. I received a statement that showed I had a balance forward. Some of that balance was applied to a bill from a recent surgery. Allowed, the credit do has nothing to do with the recent surgery. I have contacted the surgery center several times for them to send me the money they owe me. I was told on December 8 that I would receive a check within the next ********************************************************************************************************************** the form of a UBO4. Which I have not received. I also emailed them to ask for a list of owners and investors as listed on their website. I have not received that information in. I have left many messages for the accounting manager, whose name is Dia or *** but *** never received a phone call from her.Initial Complaint
02/08/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
On 8/22 my husband had surgery. We paid $ ******** up front to get the 20% discount. They over charged us by $ ******, then BILLED us for ANOTHER $ ******** ( the amount insurance said they were entitled to).They owe us a refund of $ ****** And have KNOWING not refunded it for 2 months. They have kept it for 6 months already. I had to call them & explain their ************ ready to report them for insurance fraud.Business response
03/13/2023
***BBB Has Received Response From Business***
***Please See Attachment***
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.