ComplaintsforPolar Attic Insulation Inc
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Complaint Details
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Initial Complaint
06/13/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Absolute nightmare and experience with this company and especially the owners. I paid for 2 of spray foam and after having to pay another company to come do an inspection after so many red flags of them being dishonest found that there is only 1/4-1/2 and even spots that are even missing foam completely! I contacted the owner and asked that he refund me partial since the work was not done and I am having to pay another company to do the job right and he got extremely nasty with me and told me take me to court lady. Please RUN AS FAST AS YOU CAN from this company. There are a lot more out there that are trustworthy and honest but this one is NOT! This is all my opinion but I dont recommend them working with anyone in our community!Customer response
08/26/2024
Thankfully I paid polar attic with my **************** and they investigated and determined I was due my money pack and they refunded me. I was contacted by the owner of polar attic 8/27/2024 Threatening to me what felt like a lawsuit if I didn't remove my bad review. He has continued to be an awful business owner in my opinion and scammed me but thankfully **************** had me protected.Initial Complaint
02/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
we had blow-in insulation and aluminum foil attachment last Dec 15, 2023, however during the process, one of the installers stepped on a water pipe in the attic causing flooding in the attic area and the water to run down the 2 closets underneath. A technician sprayed the stain one time and since then, we have contacted ***** ( the owner) and had several no-shows and no follow-up on the event. The last call was last Feb 16, 2024, and we waited for a window of 2 hours but no show. The stain has now developed into mold growth.*****, we need your follow-up and resolution on this matter.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.