ComplaintsforUrgmhv.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
We did not do business with this company whatsoever, and they took money out of our account. We dont even know how they got our information.Business response
09/06/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Customer response
09/22/2024
Complaint: 22247022
I am rejecting this response because: I have not received a refund as of yet
Sincerely,
**** **********Business response
09/24/2024
We have issued a refund through your billing processor for $159.80 (USD) processed on September 6th, 2024. We suggest you contact your bank for more information regarding the refund.Customer response
09/25/2024
Complaint: 22247022
I am rejecting this response because: I did NOT receive a refund from them. I would like to be shown proof of this refund.
Sincerely,
**** **********Initial Complaint
08/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Yourgaminghaven charged my card without authorization $39.95 on 8/5/2024 Urgmhv.net Plenty of complaints about this company ScamBusiness response
08/14/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
08/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
We used a parking meter in *********** for $4.95 . The meter was a computerized taking credit card info . After that date numerous times the company URGMHV has repeatily tried to take money out of my back for different amounts . 1st time $39.95 and I attempted to contact company and overseas foreigner with no help. I contacted my bank and cancelled card. Since then three attempts to take money for various amounts on original card $ *****. , $4.95 and $1.95 . Yesterday and today 8/05/2024 two attempts. I tried calling the number and received answering machine recording telling me to press different numbers which I did not do . This company is a scam serviceBusiness response
08/06/2024
There were no charges to the credit card. We have blocked the credit card in question from any future attempts.Initial Complaint
06/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Charge ***** Date 5 10 2024 Don't understand what this change is for.Business response
06/17/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
04/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
The company took my money on ******************* live saying if I do as they say I would receive ***** dollars I did everything they said and did receive nothingBusiness response
04/05/2024
There were no charges to the credit card. We have blocked the credit card in question from any future attempts.Initial Complaint
03/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
A charge is being made to my credit card of 1.95 which I did not make.Business response
03/13/2024
There were no charges to the credit card. We have blocked the credit card in question from any future attempts.Initial Complaint
03/02/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Debit taken out of my account without authorization.Business response
03/04/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
02/13/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
It said that is a suspcription that i do not have and they took my money from my accountBusiness response
02/14/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
01/21/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
This company used my credit card three times (10/22, 11/21 and 12/21) and a fourth attempt on 1/20 for the same amount each time $49.95.I want them to delete my information as they are of no use to me.Business response
01/22/2024
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.Initial Complaint
12/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Saw a ***** charge on my debit card for this company. Called company and found it is for a streaming service I have never heard of. I tried to get it reversed but ******* kept telling me to call back with the transaction details, which I do not have since I did not make the transaction. I had to cancel my debit card since this is fraudulent activityBusiness response
12/27/2023
We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.
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Customer Complaints Summary
14 total complaints in the last 3 years.
11 complaints closed in the last 12 months.