ComplaintsforKreative Kustoms
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Complaint Details
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Initial Complaint
08/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 7/13/2022 Owner of this shop Jamey ******* cashed Geico's insurance check with my name on it for repairs to be done on my car. The repairs were never done and I finally had to get my car towed away and now repaired at my own expense over a month later.Initial Complaint
06/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I dropped my vehicle off with said shop on 01/25/2022 due to vandalism to have repairs done to it. I was advised that once the insurance wrote the check to sign the check and give it to said body shop and the repairs would be completed by 03/23/2022. Upon receiving the check with my signature the owner of the business, Jamie ******** cashed the check and never rendered the repairs on my vehicle. My vehicle sat at his hop with no progress from 01/25/2022 until 05/27/2022 when I went and picked up my vehicle due to nothing but excuses being made about why it was not being completed. I was advised by him that he would not be returning the money and never has repaired my vehicle. This man has done this to multiple people and nothing is being done about his recklessness and carelessness of others. The payments that were received by him totaled to the amount of $17,300.00 and still nothing has been done. He now has quit answering the phone or returning calls and is always trying to avoid resolving the situation.Initial Complaint
12/05/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I recently got in a wreck. I was looking for a body shop to repair my car. I was given a recommendation to this establishment. I was told it would be a week my car would be ready. I gave the owner a check for $2400 and was given a receipt. I was ignored for weeks and told it was almost ready. Its been 50 days since I've dropped my car off. The establishment has only put a new side fender on the car and a new headlight. Nothing else was done. The car has yet to be painted.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.