ComplaintsforAlain Ammunitions
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I placed an order with Alain Ammunitions on November 29, I paid the owner $300 dollars on November 30th. Since then, they have not followed up with any shipping information. I have tried calling them, emailing them, chatting online and no responses. I have been trying to get in touch with them for either my order or a refund and they are not responding to anything.Initial Complaint
10/25/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
https://mcclainammunition.com/contact-us/I ordered one case of 30 caliber carbine ammunition from the above website on 10/11/2022. I received an email from the company requesting payment to be made through their designated payee ***************************** at PayPal Friends and Family and also that it was necessary to order a minimum of 2 cases. I made one payment to their designated payee on 10/11/2022 in the amount of $330.00 USD and a second payment of $330.00 USD to the same designated payee on 10/12/2022.The company stated that shipment would be made within 3 days and I would receive a tracking number. It has been over a week and since receiving my payments totaling $660.00 USD; the company is no longer responding to any of my emails. Their listed telephone number does not work. It is evident that ******* Ammunition operating from the address listed at ********************************************************************** telephone number of ************ is a complete scam. PayPal states that I have no remedy through them as payment was made via Friends and Family. It is imperative that this scam be put to an end immediately before anyone else falls victim to this scam. I would like to upload copies of the emails but haven't been able to figure that out. Give me an address to forward them to and I will do that.Business response
10/25/2022
Sorry but I can see he is talking about mcclainammunition.com and not Alainammunitions.com. But why will mcclainammunition.com scam him and he will open a bbb file and complain about my company. Please do well to correct that.
thanks.Customer response
10/26/2022
Complaint: 18246226
I am rejecting this response because:I corrected the error made in the company name by BBB notation, however my statement clearly lists the correct name as ******* Ammunition.
I filed complaint against the company because they have not delivered the product I purchased and have not responded to my emails as well as their listed telephone number doesn't work.
For the company to remedy this complaint, they can refund my money or deliver the product I purchased.
Sincerely,
*************************Business response
10/27/2022
We are alainammunitions.com and not the company who scammed you.
what dont you understand there.
carry your complaint on mclaim ammunitions and not our companyInitial Complaint
05/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Alain Ammunition, also operating as ******* Ammunition, same address, offers discount pricing on bulk ammo. I ordered and paid for desired ammo under order number 2015 on 3/28/22 and have confirmed emails from them for the full $630 - $30 of which is shipping. I have tried to contact them via email, chat, and telephone and received no help. No shipping info, no tracking info, nothing other than an attempt to get another $300 for refundable shipping insurance which I declined. Resolution for me would be either receipt of the ammunition I ordered or refund my money.Business response
06/07/2022
Please Mc ammunitions is not Alain ammunitions and i have never sold anything to any ***** Dimarch.
Many scam sites use our address in other to scam people. sorry make sure you verify your informations before sending me a mail next time because this is not the first time.
Thank you.Customer response
06/08/2022
Complaint: 17199989
I am rejecting this response because: original complaint stated ******* also doing business as Alain and I believe this is so. Alain claims innocence, yet both businesses operate using the same address, similar websites and products and both do not accept credit cards as payment, only PayPal, Zelle, etc, with payments to friends. My complaint stands against ******* Amunitions in your city. If my complaint were answered by *******, they no doubt would make the same claim against Alain as a scammer. I believe they both are and hopefully the BBB can somehow expose them and get me some satisfaction.Sincerely,
***************************Business response
06/09/2022
Alain ammunitions accept credit. If you want to order some ammunitions kindly get to us and order your ammunitions and if you wish to use credit card contact customer service and let them know.
thank you.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.