Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lukie Games, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforLukie Games, Inc.

    Video Game Services
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    53 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Eric J

      1 star

      09/23/2024

      They give broken consoles and controllers. There service is terrible on returns. They dont return money on time. And they never answer the phone

      Lukie Games, Inc. Response

      09/24/2024

      Your return was already processed this morning and should have received an email letting you know the refund was issued.
    • Review from Bill M

      1 star

      09/06/2024

      They sold me defective game(s) and then their return policy changed. Sent me two of the same games as ZERO worked. Fought me tooth and nail over ten bucks. Horrible experience! BUY YOUR games elsewhere

      Lukie Games, Inc. Response

      09/07/2024

      A refund was already issued for this order and since you tossed the games out, as a courtesy, we do not need them any longer though we would have liked to retest the games as they were working before we sent them out to you.
    • Review from Gabriel R

      5 stars

      06/14/2024

      This was my first time ordering from your company (May 2024) and I wasn't sure what to expect. They were very helpful and quick to help me with my order. Got a replacement game sent out the next day. With this pleasant experience I will be ordering from this company again. Thank you Lukie's team for everything you do. You guys rock!

      Lukie Games, Inc. Response

      06/15/2024

      Thanks for your positive review and glad we could help with any issues! We appreciate your business and if you ever have any questions or concerns, please let us know!
    • Review from Douglas P

      5 stars

      06/11/2024

      Absolutely amazing! Better than DKoldies. If you are into gaming or retro gaming then Lukie Games is the place to buy. They have an amazing customer service staff as well. I am a ********************** Lifer from here on out. Thanks Lukie!

      Lukie Games, Inc. Response

      06/12/2024

      Thanks for your positive feedback, much appreciated! If you ever need anything, please let us know, as we'd be happy to help!
    • Review from John N

      5 stars

      04/23/2024

      Yes, I enjoyed my purchase of my Tiger Woods PGA 10 Golf Game, and I just love shopping at Lukle Games

      Lukie Games, Inc. Response

      04/23/2024

      We are glad to hear that and thanks for leaving a review about your experience. If you ever need anything, please let us know!
    • Review from Phillip B

      5 stars

      04/13/2024

      Awesome product Awesome customer service product came in great time and even better condition I don't go no where else but Lukie
    • Review from David M

      5 stars

      03/21/2024

      This is an awesome company. They have a great collection of games for my ps3. The shopping was easy, the prices are awesome, and the shipping is fast. I've bought games online before, and there were always problems. Not getting the right games, shipping problems, and terrible websites. Thank you Lukie games.
    • Review from Robert C

      5 stars

      03/14/2024

      Man what can I say lukie games came through for my 1st experience buying from them .the games I was looking for they had and the games weren't damaged.ive bought from other trusted sites and the games I was looking for were scratched.so point to say I will be back and I have a new trusted site to buy any game pretty much !!! And there email response is fast to ??????

      Lukie Games, Inc. Response

      03/16/2024

      Thanks for the positive feedback and continued support. If you ever have any questions or concerns, please let us know as we'd be happy to help!
    • Review from Jamie B

      5 stars

      03/12/2024

      Pleasing their customers is what Lukie is all about. From selection, quality, competitive prices, customer service, and product support.I've been buying from them for 12 years now and never had a bad experience. In that time only 2 games have been defective but they were promptly replaced with absolutely no hassle.I've bought 2 systems from them and they were in practically brand new condition for 30 year old consoles.Currently collecting all of the *** games from my childhood but I don't bother looking anywhere else because why should I Lukie just can't be beat.These days it's next to impossible to find a business with better values.If you're looking for older games or systems or an obscure title Lukie is the way to go.They've proven themselves to me for 12 years now and as long as I'm into video games they're the only company I'll buy from.Oh yeah if you're looking to trade in your old games or consoles again you can't go wrong. It's a very easy process and they offer cash or store credit. If the value of your trade is $25 or more they'll cover the shipping to get the items there.All you have to do is send pictures of what you're offering and they'll quickly give you a quote and if you choose the store credit they give you a 20 percent bonus.Buying or selling Lukie has you covered.

      Lukie Games, Inc. Response

      03/16/2024

      We appreciate your positive review and glad we have been able to help with your collection over the years! If you ever have any questions or concerns, please let us know, as we'd be happy to help!
    • Review from Nic H

      5 stars

      02/10/2024

      I recently bought a ps2 slim an all the games i wanted , it would rked fine for a month an then stopped working ,i contacted lukie games about my issue they offered straight forward solutions ,they offered to send me a new console before i could ask about the warranty on my console , whitch made me feel great, i sent my old ps2 slim back to lukie games an they sent me a nicer looking console with in that week I couldnt be more happier thanks to everyone at lukie games im back to playing my favorite games hassle free

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.