ComplaintsforMiami Hybrid LLC
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Complaint Details
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Initial Complaint
10/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Miami Hybrid sells replacement Hybrid car batteries. I found the business through a ****** search. The request was for a replacement Hybrid battery for a ****** Camry on 9/29/2021. The company offers batteries with 3 warranty options. 1yr $1200 , 3yr $1500, and 5yr $1700. I purchased the 5yr warranty option. The business owner ******************************* installed the battery in my driveway.Approximately 1 year later, on Monday 9/16/2022 the hybrid battery gives out. I think nothing of it because I am covered with the warranty. I find the receipt and call *******, no answer and "voicemail full" so I send a text. During the text I explain the situation and also send a copy of the receipt / warranty for 5 yrs. His Website says clearly " Text available " . But he never calls back. I call from a different number the next day he answers. I explain the scenario, he tells me in an annoyed tone of voice that he currently has 0 batteries and he may have some in a week and to "call him back in a week" . Typically a business would call you back in a scenario such as an availability issue. I call back and the same scenario as previous, no response, and I have to call back the next day. He responds with having to call him back and check on availability. This has gone on and on for almost a month now. I feel I have been scammed into purchasing something that this business is not honoring. I would want to warn others of this business, receive what I am owed, or refunded for the entire scenario.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.