ComplaintsforMVM Contractors, LLC
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Complaint Details
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Initial Complaint
12/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
INSTALLER (TECHNICIAN) ******************************* I purchased 3 units for $2,300.50. One unit had some dripping issues in a u joint and he came and said it needed to be cleaned. He said he did it free of charge. Little did I know i still had leaking into my carpet. It took forever to get a response from him. He made excuses after excuses he was in ***** and then forgets. Finally after he had to reschedule he shos up after the time he says ans I told him I'd be here in an hour to please come back. He said he would come back. I'm home and call him and he says he doesn't know when he will come back. We went back and forth cause he tried to says he did free work and now that it was 2 Years ago but it's been dripping for thoes 2 years per the eater damage I have. On and off. Not to mention he drilled through a pipe or tube of some sort and says that it is fine! Its not! I wouldnt be surprised of thats why it does not cycle properly and my office get hunid most days and some days it works and its cold. And when I asked for professionalism he tries to tell me to pay someone else to do it. He needs to finish the job or reimburse me so I can have some else do it so I can fix the water damage. I told him there would be recourse and he hung up on me. I need a resolution.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.