ComplaintsforDiventi Bella, LLC
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Complaint Details
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Initial Complaint
05/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ok April 30 I bought a perfume :DOLCHE GABABA for $96.2i took it home and opened it May 4th and it did not smell like it should I have used this perfume for many years and I know what it smells like.Toda May 5 I took to the store wher I bought it and told the attended that it did not smell like it should. She offered to exchange it for another bottle of the same perfume. It also did not smell correct. Obviously it was fake. I asked for my a refund and the would not return my money . I asked to speak to the manager and she said she would not. She then threatens to call security if I did not leave the store After this I have read reviews that many coustermer have had the same problems of buying perfumes that are fake I cant understand how this type of buinesses are allowed in a mall like Dolphin mall in ***** It should be closed and subject to criminal charges for selling fake products
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.