ComplaintsforTree Tech Micro Injection Systems
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Complaint Details
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Initial Complaint
03/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Last March, I purchased Sweet Gum tree injectors from these folks that were "supposed" to eliminate the nuisance gum ***** that these trees are known for producing. I installed the injectors within the time frame specified and according to the instructions included with the kit..... picture attached.The product didn't work at all.When I contacted them for a refund, they told me that timing the install is way more critical than shown on the directions and that this process needs to be performed annually.... none of which was divulged prior to the purchase.Business response
04/04/2024
RCustomer response
04/05/2024
Complaint: 21472444
I am rejecting this response because: The information provided on-line wasn't detailed enough to achieve the desired results.
Sincerely,
***************************Customer response
04/08/2024
I originally contacted Forestry Distributing regarding the product's failure to deliver they desired results and they directed me to TTMS...the manufacturer of the product.
************ is correct, I have absolutely no "botanical knowledge". If their products are targeted for Botanists, they should state that in their on-line literature along with information detailing the need to perform this treatment every year. Bottom line, save the money you'll waste on this product and spend it on removing the tree.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.