ComplaintsforPatriot Construction Services LLC
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
******************* of Patriot Construction was referred to us by an acquaintance. We discussed water damage mitigation at our home. We asked him to work directly with our ***************** (Olympus ins) for approval of the work and payment. ***'s crew came to do the demo in December 2022. The demo crew damaged my dryer - large dent and we informed them multiple times with the only response of "that will be up to the insurance" but nothing further on that. Then his dry-out person arrived with fans that were left here for a length of time. Dryers were picked up before December 17. The agreement was that they would begin to finish the project after our roof was replaced. We contacted them after Christmas to inform them that the roof had been completed and they could begin finishing work on January 2 or later. After multiple phone calls where we were told "you are not on the schedule yet" and we asked to be put on the schedule - by the end of January we told them they are released and that we would be hiring someone else to complete the work. We never received a bill. I do not know if they sent a bill to our insurance company as I am waiting for a response from our adjuster. In April we received a notice that they put a lien on our home for $16,000. Since finishing work by the new company was $4500 it seems they think we owe for the entire project. Several other people in our community have a very similar complaint. **** notices seemed to be received on the same date as ours. Some had paid the bill and most never received a bill, but did receive lien notices.Customer response
05/08/2023
Hello,
I had been in contact with Patriot and told them to release the lien immediately.
We received a lien release late last week.
It sure is poor business to place a lien on our home 6 weeks after the paid in full check cleared the bank. From what I have read on social media, we are not the only homeowners who had this experience with this company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.