Customer ReviewsforFestiva Development Group, Inc.
16 Customer Reviews
- Date
- Highest Rating
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Review from William V
1 star09/22/2024
Festiva ************** is selling off the condos in ****** Beach and turning them into apartments. Used to be there was 7 or 8 different Festiva resorts to choose from in ****** *********************** they sold off phase 2 of Ellington and now they have sold off phase 1. My fees have not gone down a bit and I have less to choose from! What the heck?Review from Virginia H
1 star07/06/2024
I agree with the other owners, I have emailed the deeding department for ****** resorts, which apparently purchased the timeshare property. No response whatsoever. I received an email stating that the sell has been delayed until May. Well here it is July 6, 2024. I found I phone number and actually spoke to someone about the sale. They have no information. Apparently there is work going on at the property site. In ********** when property is sold, money is in escrow and upon recording the new ownership, money gets paid out. I would never allow work of any kind to be under construction without the sale being final. However I am told this is not the case. Work is being done before the close of sale???? So what is the truth? I see we are all in the dark. I did pay my maintenance fees in 2023 for 2024 and did have them returned. I see that this property is still listed in interval international.???? Sooooo Festiva Development Group, can you let us know what the heck is happening?Review from Carol R
1 star06/13/2024
Same complaint as so many others. Asked for the exit plan. I was naive and thought payment would be negotiated for people that still owed, but we have paid of many years ago. They want $3000 in 30 days. No explanation. Doesn't matter that we've been paying the maintenance fee and all other assessments but haven't been able to use our points. This company is criminal.Review from William C
1 star06/04/2024
Reading the comment from **********, we had the same bad experience with festiva selling the timeshare rights. We did not get a notification, and happened to find out when we went to book our reservation for this summer, only to find out it was being sold and no longer available. After research, I did find the deeding company that is supposedly selling it on behalf of festiva. The company handling it is...zea landia holding company, ******************************************************************************************************* email is deeding@ zhcompany.com I have contacted them by email and they are slow to respond, but don't give any real information and just keep saying it will be finalized next month, and I inquired in March and they keep pushing it out. If more owners can follow up with them maybe they will be more responsive and finalize this for us all.Review from Jane B
1 star05/02/2024
Festiva Resorts and the homeowners association of Wachesaw Plantation East determined that the Resort was no longer going to be a timeshare. I, as a deeded owner, had no idea that it was legal for them to do this.I dont recall getting any notification of them doing this until I noticed that my deposits in ********************** were removed along with the bonus weeks I had gotten for depositing them. I have(had) a 3-BR lockout, so that means I had 2 resort weeks plus 2 bonus resort weeks disappear off of ********************** without warning. I called ********************** and they told me Id have to call ******************************************************************** East for an answer.Thats when I was told that there was something in the Annual Meeting Notice that said there was going to be a member vote (unspecific) during the Annual Meeting. The homeowners association apparently had voted that Ellington at Wachesaw Plantation East would no longer be a timeshare facility.I tried to call the Attorney General of the state, but apparently they dont handle customer complaints. I was then directed to the ************************** of the state, they contacted Festiva. However, the ************************** has NO enforcement ability. I did, after much complaining, get my $1.3k maintenance fee refunded to me for the weeks that they clawed back.Supposedly, we were supposed to get a $5.2k settlement for our $40k timeshare this spring; first sometime in March, then by April 28th, and now sometime in May.If the ************************ in ************** doesnt take consumer complaints and the ************************** has no teeth, how does the state become aware of potential fraud?Review from Sharon E
1 star09/13/2023
I bought my timeshare over 20 years ago and I am now 83 years old and can not pay the ever increasing maintence fees. I offered to GIVE back the week/unit two years ago through my lawyer by a quit claim deed and they refused although I told them I could not and would not pay the fee anymore. If I die, what happens to it then? I think they are crazy not to take it back and resale it as I have no more money to pay the maintence and fees they keep adding. Sharon E.Review from Lawrence J
1 star08/17/2023
Owner ID# ******, both my husband and I purchased a timeshare with Festiva, over a decade and a half ago, and traveled a lot when we were younger. But, never thought the bookings we made was up to par to the units that we were shown when we purchased the timeshare. We stayed in either low budget units or units that needed improvements, and when complained about where the money we were paying for upgrades was going, we were told that it was going for improvements, but we never seen any improvements. Instead, the properties that should have been improved was later removed from the listings. We are forced to walk away from a property that we paid over $10,000 for, than to continue spending money on dilapidated properties that we do not feel is safe from bacteria. Since, you want to charge senior citizen an exit fee on top of all the money we have paid to Festiva already for this no good program, we will notify better business bureau of how you are over-charging owners for services that you obviously are not performing with Special Assessment fees, FAC Property Rental fees, Maintenance Fees, and Reserve Fees. Please send us the package, so that we can Exit out, and be done with Festiva. Sent from Mail for WindowsReview from Steven K
1 star07/05/2023
First experience with a Timeshare company and I would highly recommend that anyone do their research on ANY Timeshare company! Festiva Adventure Club should be shut down and everyone arrested for committing Grand Larceny!!!! The sales rep was a high pressure, dishonest scam artist that preyed on the heart strings of my wife and I and the recent death of our son. He even went as far as saying that his brother had recently died and in a similar fashion to our son. I called them and was instructed to file an “Exit Request” in which we received an email saying we can exit our agreement but it will cost us $14 k + Also, everyone should be aware that this appears on your Credit Report as a loanFestiva Development Group, Inc. Response
07/12/2023
Thank you for review and expressing your concerns. If you have any questions regarding the release option please contact owner services. A representative will be able to assist you.Review from David E
1 star04/09/2023
Festiva is deeply embroiled in manipulating owners at South Cape Resort in Mashpee, MA. Their goal is to manipulate and force owners to vote to get out of their contract so the town can purchase the units, tear them down and build additional affordable housing next to the units already under construction abutting the complex. Hardly any information was provided to owners, and a meeting was scheduled for discussion, and the agenda changed at the last minute. Festiva is operating essentially under the cover of night to manipulate a desired outcome. This has been written about in local newspapers. Beware.Review from jody c
1 star03/27/2023
Festiva Resorts flat out lied to us. The ONLY reason we agreed to purchase their timeshare was because we were promised they had a buyback program if we did not like the timeshare purchase. They promised and reassured us that we could opt out at any time. When we tried to utilize the buyback program, because we did NOT like the timeshare, they made it impossible to speak with a customer service representative. When we finally talked to someone, they have stated they provide no assistance with the sale of a membership, and they have no interest in obtaining our membership, even though they have the “Right of First Refusal” in the contract. Now, because they lied to us, we are stuck with insane amounts of fees and our credit getting hit. We have tried to make the best of it, but have been unable to travel to any of the destinations they sold us on. The resorts, or rather hotels we have stayed at are old, dingy, filthy and lack the proper upkeep. Having spent $20,000, we have vacationed a total of 27 nights over the years with our membership. These hotels cannot fetch more than $100 per night (at best), so had we not bought this membership our accommodation expenses for these 27 nights are basically worth $2,700. Festiva peddles these worthless memberships with no shame and will lie to anyone at any time to secure a sale.Festiva Development Group, Inc. Response
03/28/2023
Thank you for your review. A representative will be reaching out to assist you with your concerns.
Customer Review Rating
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