ComplaintsforSew Magical LLC
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Complaint Details
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Initial Complaint
08/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Sew Magical Expo offered in person classes at ******* ************** Aug 30-Sept 1, 2024. The Expo decided to make it virtual. This is not what I paid for and also had paid for sewing machine rentals to use for the classes I was taking. I called ************************* and did not receive an answer. I left a voice mail at the end of July and received these notices of refund(combined in one pdf). I have checked with my bank and no refunds to my credit card. Upon further research through ************ platforms she has told people no refunds but filing bankruptcy. I want to make a complaint so hopefully this will not impact others in the future. Sew Magical has been around for 5 years and you can find on You Tube past events they have held. Also, have read that in ******* of this year an event was cancelled and those who had planned to attend in ******* could attend in *********. Sew Magical Website is ****************************************** also *************************************** I cannot reach by phoneInitial Complaint
07/31/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a ticket and classes to an event this person was hosting in *********, **. The event was supposed to be held August 30 - September 1, 2024.I just found out last week on ******** that the event was cancelled. The person hosting the event sent out an email this morning confirming the event's cancellation and this was mentioned: "I understand you each need to do what you need to do for your financials and request a refund in the manner that you made your purchase.'. I have submitted claims with my bank and ****** but the payments were made almost a year ago so I don't think I will have much luck getting my $470 back. The host also mentioned that she will be filing bankruptcy and will not be doing the right thing and refunding us our money. I have emailed the host, *****, directly asking for a refund and have not received a response.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2207 ARDON AVE
Orlando, FL 32833
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.