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Complaint Details
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Initial Complaint
01/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a quote from DR Roofers on December 14, 2021 to replace the tile roof on a residence I own in Titusville, FL. The quoted amount is $8,237.69, which I signed and agreed to on 12/14/2021. Since that date, despite numerous phone calls and emails to both DR Roofers and their authorized agent, Robert B********, I have had no response from DR Roofers regarding this approved work. Only after speaking to ***** *********, who was actually recommended by DR Roofers and their authorized agent Robert B********** did I learn that DR Roofers price to replace the above-described roof had increased to well over $14,000.00. I fully expect DR Roofers to honor their original agreed price of $8,237.69 to replace the tile roof per their signed proposal dated 12/14/2021.Business response
02/08/2023
We do not have a contract with Miss ******. She decided to use a lawyer for her claim and we do not have any contract with her. What we did provide her with that dollar total is an estimate.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.