ComplaintsforLaptrio Enterprises, LLC
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Complaint Details
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Initial Complaint
01/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
November 19th, 2023 I purchased a screen extender monitor and a laptop sleeve from Laptrio. On November 27th I received notification that my purchase was On The Way. But I never received tracking information. As of now (January 12th, 2024 I still have not received my order.Initial Complaint
01/01/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Laptrio ran advertising on TikTok for a 70% discount on one of their monitors in early December. Once I paid, however, the company stopped responding to my requests for updates on my order. Other people have had this same issue as shown in their reviews on Laptrio.com. This company is very likely a scam since this flash sale is still up on their site over a month later.Initial Complaint
12/29/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On November 28th I purchased a laptop screen extender from this companies website. As noted in my screenshots, I paid immediately with my credit card and have been waiting patiently ever since. I attempted to reach them through their "contact us" part of their web page ****************************************************** something verifying that my package was on it way and had not heard a thing from anyone, so I emailed them directly from my email address as noted in the attached screenshot a couple days ago. I was looking through their website today and noticed that I am not the only one experiencing this issue so I decided I would report the issue and begin an investigation. I just want what I paid for or have my money refunded.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.