Additional Information for Volusia Handyman Solutions

In April 2023, BBB contacted the business regarding claims in its advertising.

At its website, the business states "Certified Experts."  According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. BBB requested that the business provide written proof of current certification but did not receive a response.

Its listing at www.yellowpages.com states "We guarantee quality work for less, we slice other competitors prices in half."  Its website includes a '100% Satisfaction Guaranteed'badge and  statement "That's why we back all of our work with a FREE 90-Day Limited Structural and Mechanical Warranty."  When using the term guarantee and warranty in advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the guarantee or warranty can be seen prior to sale at the advertiser's location or viewed on the advertiser’s website. Any material limitations or conditions that apply to the guarantee or warranty must be clearly and conspicuously disclosed.  BBB requested that the terms be added to its advertising.  The business did not respond or add the details to its advertising.