ComplaintsforDirt Cheap
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Complaint Details
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Initial Complaint
05/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Dirt cheap is falsely advertising. The signs have a lower price and at the checkout the prices are higher. This has happened many times. On 5/30/2023, there were racks of clothes with signs that said 2/$3.00 but when at the checkout the clothes were ringing for $5.00. The cashier said she could not override the price and could only sell for what it was ringing up. The merchandise was left at the checkout but much of time was wasted selecting these items.Business response
06/09/2023
On behalf of the Dirt Cheap store, we apologize for your recent shopping experience. Our store policy is to have clothing signs with the prices and stock numbers to correlate with the merchandise on the racks. On occasion, the merchandise may be misplace in the wrong area. For a better shopping experience in the future, please check your selected items with the stock numbers posted to ensure it is indeed that price. If you cannot find a price, please check with a store team member or the store manager. Thank you for shopping at Dirt Cheap.Initial Complaint
05/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased some lawn equipment for over $300. Got it home and found out the battery was bad in one of the boxes and the weed eatter was also defective after buying a new one from lowes. We took the products back and the store refused to return the products even with receipts. We want a refund.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.