ComplaintsforFerguson Shipping Services, LLC
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Complaint Details
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Initial Complaint
04/09/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The company ship items to ******* from the *** for its customers. They normally take approximately two weeks to get to ********I made on order on Amazon December 20th which was delivered to his address totaling $543.23. To date I am yet to receive any of my items. All means of communication has been futile.Business response
04/29/2024
We have delivered all items that we received and has also informed all customers the our doors will be closed as of January 1 2024 all items thatwas shipped has bin cleared on April 19th and we have informed all persons to pick up there shipped and complete final payment for all shipments. After 7 days you will be charged storage fee of 15% of you balance.Initial Complaint
03/20/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am living in ******* and I use there shipping company and my package was delivered to there address from January 25th and then they are to Ship my package to me in ******* but upon till now I have not received my packages and they are not taking my callsBusiness response
03/30/2024
******* Ferguson
I had reach out to the person that received packages and I was informed that Ferguson Shipping Services never received the package the shipper was notified to reach out to the Original party that had shipped to Ferguson shipping.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.