2 Customer Reviews
Review from Kay G
5 stars04/07/2023
Contemporary Flooring had a very difficult project to install a rug runner and more on our large staircase with 2 landings and in our hallway as well! Our large home looks THE BEST IT HAS EVER LOOKED BY FAR AFTER Contemporary Flooring laid all our carpet PERFECTLY! The owner even came to make sure Jacob and Gabrielle were laying all our carpet perfectly and beautifully!!! He soon saw what a PERFECT JOB THEY WERE DOING! Contemporary Flooring is by far “THE BEST” we’ve ever had to install all that carpet in our large home and some in very difficult nooks and crannies!! We’re so grateful to Contemporary Flooring and all their team to lay all our carpet in our home BEAUTIFULLY and PERFECTLY!Thank You, Contemporary Flooring, for making our home “POP” BEAUTIFULLY after laying all that carpet!!! You are much better than 10 STARS!! YOU ARE BY FAR THE BEST CARPET LAYERS WE HAVE EVER HAD!!! Thanks Again FOR ALL THAT DIFFICULT, TEDIOUS AND HARD WORK YOU DID IN ALL THE CARPET LAYING YOU DID FOR US IN OUR LARGE HOME, CONTEMPORARY FLOORING!!! We appreciate you!!! We always like to keep our carpets looking PERFECT, and YOU DID MAKE IT PERFECT FOR SURE EVERYWHERE IN OUR HOME!!! Thank you again for THE BEST, MOST BEAUTIFUL JOB ANYONE HAS EVER DONE IN LAYING CARPET FOR US IN OUR LARGE HOME! WE WILL DEFINITELY ALWAYS USE YOU TO LAY CARPET FOR US IN THE FUTURE BECAUSE YOU’RE “THE BEST!” THANK YOU AGAIN AND AGAIN FOR MAKING OUR HOME LOOK MORE CLASSIC and BEAUTIFUL, CONTEMPORARY FLOORING!! 100 out of 5 STARS!!! THANK YOU AGAIN! WE APPRECIATE YOU MORE THAN WORDS CAN EXPRESS!!! 100 STARS!!!Review from Pasquale M
2 stars12/16/2022
They did a good job when it was done but try to get someone afterwards to call back or get a resolution on problem later on
Contemporary Carpet & Flooring Response
02/02/2023
Your job was done properly and you were very satisfied after we finished it. It was done more than 2 ½ years ago.
You recently contacted me back for a problem in one area of your house. I went there to assess the problem and detected that couple planks were broken because a failure on your subfloor. As you decided to install the new flooring on the existing one, this problem couldn’t be detected during the installation.
I called you to give an estimate to repair the broken pieces. When you heard that was a cost for the repair you were very disrespectful and started yelling on me saying that you never will pay for that. Our conversation ended and no more phone calls from you was answered.
Couple days after that, the manufacturer called me asking for your purchase information because you were about to open a claim on the product. All detail were given to them.
My warranty for labor is one year after the installation, so it was expired long time ago.
You are complaining about broken pieces. This is NOT an installation problem.
I don’t see a reason for a bad review on a job that was well executed.
Customer Review Rating
Average of 2 Customer Reviews
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