ComplaintsforFast Drywall
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Company provided drywall repair and painting to a ceiling on my front porch and indicated a year guarantee. The ceiling is showing a crack as well as stains in paint. I have tried repeatedly to contact company, they never return calls or reply. I want the ceiling repaired.Business response
10/20/2022
Business response taken verbally by BBB:
We are currently working with the customer to resolve this. We have an appointment to look at it tomorrow to see what needs to be done.
Customer response
10/21/2022
Complaint: 18038275
I am rejecting this response because: Business sent me one text saying they would have to look at area to evaluate, but never scheduled any appointment to see the ceiling and review the issue.
Sincerely,
*****************************Customer response
11/09/2022
This response was provided verbally to BBB:
The issues are in the process of being resolved by the business. I accept their efforts to resolve the issues, which they indicated will be completed within the next weeks.
Thank you!
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.