ComplaintsforDream Aboard Boatels
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Complaint Details
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Initial Complaint
04/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Horrible experience. We stayed at the Sunset Charm boatel. False advertising, very run down. Tv, Internet, AC not working. Horrible smell From bathroom. Dont be fooled by the somehwat decent pictures of the boat in the listings. Its rundown, old and not working False advertisingCustomer response
05/01/2024
The business has been in touch with me but there was no resolution. It is a case of false advertising their boat on the water. They are managed by VRBO, and really don't care about any customer service since their employees are outsourced in India.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.