ComplaintsforKey West Shrimp Company
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Complaint Details
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Initial Complaint
02/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Good afternoon. I purchased fish from the Key West Shrimp Company on January 15th. It was a purchase of over $212. The shipping was over $65 because it had to be shipped overnight. I ordered Black grouper and Red grouper approximately 6 lb in total. I received the fish frozen solid for one, and when I unwrapped one of the packets of fish after it had been thawed in the fridge it was old mahi-mahi. The red grouper package was not grouper. I opened up the three other packages of red grouper and it was old mahi-mahi. I'm not convinced that I even have black grouper there, all I know is that this company completely ripped me off.Key West shrimp company. com. I have the purchase number and credit card invoice if needed.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.