ComplaintsforInvestorsHub.com, Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I'd like to terminate recurring monthly subscription the company is charging me ($60/month) and have made 10+ attempts to contact the company over last 4 months. The phone number is unreachable at any time as I tried calling at many different hours in case the business is outside of the US.The website says to email and that the company will call back, but call backs have never come. This is also very inconvenient because I cannot answer the phone during work days due to my work settings. This business needs to be either contactable or held accountable for the statement on their website about call back, and let the customers cancel subscriptions. It is abusive and predatory that companies can get away without providing a clear method of canceling subscriptions. I'd like to be contacted by the business BY EMAIL to 1) cancel my subscription with this company 2) refund the past 4 months since I initially made the request to cancel (from Jan 2023~April 2023)
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1700 N. Monroe Street, Suite 11-270
Tallahassee, FL 32303
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.