ComplaintsforRoyal Roofing, LLC
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Royal Roofing replaced my Roof in 2019. It took a year after my homeowner's insurance paid them to also replace the gutters. Both are supposed to be under warranty. For the last three months I have called and spoke to someone or left messages. Phone messages are not returned and the person's promises to look into the issue are not kept. My gutters leak in two separate areas. Royal Roofing always says they are trying to run down who the company was that they subcontracted to do my gutters. My insurance company paid Royal RoofingCustomer response
05/01/2023
Thank you. They fixed my gutters finally.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.