ComplaintsforTransAm Trucking Inc
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Complaint Details
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Initial Complaint
11/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
On 11/17/2023 I accepted a load from there dispatch department for $550. I agreed to pick up a load weighing no more than ***** pounds. When i pick up the load its over weight. I was supposed to pick up the load and deliver it by 4 o clock. I got there before 4 and was told that my load was late, and it was supposed to had been delivered by 11 that morning. I had to stay on site over night until they opened the next morning,So the broker lied to me about appointment bein at 4. My rate con was updated. I sat there from 7 oclock the next morning till 1:30. I requested detention for the extensive waiting. My rate con was never updated, they dont answer the phone and take very responding back to emails. I still have not been paid for my services.Business response
11/22/2023
Please see Response Letter attached.
Thank you,
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.