ComplaintsforFloor And More LLC
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Complaint Details
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Initial Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
One of the worst decisions of my life!! They ruined my pool and my floors. After they ripped everything up they changed the price to ****** dollars. The pool company has to come everyday now and help me vacuum and scoop all the c*** out of my pool because there is so much flake, powder and chemical in the pool. The pool deck is a disaster and I have had 4 contractors here to look at the mess in the guest bathroom and bedroom and its going to cost another ***** to finish the dry wall and then another ***** for flooring in that one area. Floors or more got mad after I said I wasnt going to pay the additional ****** they wanted for the floors. They lowered it to ****** and I said no. My house is only 1200 square feet. I said no so they started calling me a b**** and told my pool guy about it. He thought their work was terrible and said I should have gone with the neighbors guy. Their pool apparently turned out great. I cant see my hand in front of my face to swim. Just cant understand how I find these crooks. I guess I will be forced to take them to small claims court.Business response
06/10/2024
This is a false complaint made by the woman because I cant meet her budget for the entire house. The scope of work in our proposal she signed is 100% complete and shes stated multiple times she loves it and other general contractors that seen it do as well. The entire time we were working, she was nasty, rude and cursed out my employees because she didnt think they were earlier enough in the morning- saying you should be here at 5 am, you lazy ********. She continued to yell and scream at us non stop for literally no reason saying she wants a refund and we need to complete the entire house for free. I told her at said time, if you continue to act this way, I will refund you the difference that we havent done and leave. She begged me not to and then praised us for a couple days saying how great everything is. She is mentally unstable and delusional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.