ComplaintsforRalph's Transport
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Complaint Details
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Initial Complaint
06/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/9/22 Ralphs transfer delivered a dishwasher to my home for installation. The delivery person ****** installed the dishwasher incorrectly. I was driving home and my daughter called me and informed me I needed to get there a fast as possible because the dishwasher he put in was not level. I arrived and requested that he level the dishwasher. He did not want to do it and started to get agitated. He moved the brackets some and made a minimal effort. He started he spent enough time on the delivery. I insisted it did not look right. He became more agitated and took tne brackets off the kitchen cabinets and reinstalled them with longer screws that went through the new customer kitchen cabinets in several areas. He scratched the floor by pulling the dishwasher back and forth, he damaged the dishwasher kick plate and scratched it up leaving it unattached. He demanded that I sign his papers. He was very intimidating. I called Ralphs transfer and reported what was happening. They said sign for the delivery and Roylin from the company would contact me and resolve it. The next morning he called me and stated that his employee ****** would not behave in this manner and that he has documentation that just did not occur. He basically called me a liar and a fraud and I ended the call. I need assistance to collect for damages. I looked on Yelp and this business has several locations to the state all of them receiving one star ratings with multiple multiple complaints stating damages etc.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.