ComplaintsforGardener's Professional Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/07/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
In late May 2023, I entered into an agreement to have my driveway coated, and I fully regret giving the company my business. Despite "Professional" being in the company name, they are anything but that. Within weeks, my driveway (and my neighbor's who also took his business simultaneously) began showing signs of fading. Despite this poor result, I was given a "guarantee" that if it were to fade, they would come back out to recoat my driveway. After weeks of trying to come in contact the business, I'm met with unresponsiveness--a contrast prior to receiving my money. It tells me everything I need to know about this business. From my experience, their guarantees are not valuable and are empty words. The excuse I'm given (when the company was responding) was poor weather. It's true that there were some rainy days, but there were also sunny days that the company could've come out. And instead, I've been ignored.Customer response
08/07/2023
Invoice attached
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.