Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

LexisNexis Risk Solutions has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforLexisNexis Risk Solutions

    Publishers
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    39 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Celimar R

      1 star

      05/30/2023

      I have called lexis nexus so many times already to fix a dispute with a accident that wasnt me and yet they still continued to fail doing the service and I am utterly disappointed I called 7 times a I repeatedly gave them the same information over and over again and to no luck nothing was ever done and I am having a hard time with my insurance for the incompetent work that was left undone and for the false accusation that everything was correct and in reality it is not I would like to get this fixed
    • Review from Birgit S

      1 star

      05/25/2023

      You have no recourse, fender ******, no police report, no history of any accidents. This company caused my insurance to triple! For SEVEN years!!! Crazy! Their call center is in *********** they could care less!The woman filed a $5,000 claim for two broken finger nails terrible!!!
    • Review from tiffany m

      1 star

      05/20/2023

      Horrible company, reported my 18 year old daughter had 2 at fault car accidents , one of them even before she had a license. So she was dropped by our insurance. Can not get a live person to talk to , just an automated run around phone system. Probably wont be able to get car insurance for anywhere.
    • Review from Davis B

      1 star

      05/19/2023

      Fees are outrageous. **************** is awful. This company is so frustrating to work with.
    • Review from Tamara R

      1 star

      05/08/2023

      I really can't say that I want to give them one star. The voice message you receive when calling is a virtual runaround. I requested a report on line. Received a letter with a link that had difficulty and then the pin supplied it didn't recognized. Terrible ************************* to deal with. GEICO insurance company archives expired policy information after three years. Lexisnexis is the only method to retrieve and so far it has been impossible. This is just one of the millions of reasons people are fed up and angry with the world. I must have spent hours last week dealing with lexisnexis and never spoke or reached a real human being. The worst of the worst.
    • Review from Bonnie L

      1 star

      04/16/2023

      Started out as an Auto Track law enforcement internet site. Then it was renamed Choice Point and is now a branch of Lexis/Nexis. Enemies looking to take the spotlight off their own evildoing, contacted this company and lied about me. Lexis/Nexis has been investigating me since ****. Twenty or more Lexis/Nexis agents have taken over my neighborhood. They keep 24/7 watch on my residence and every move I make. Complaining to the local police had done zero good. Lexis/Nexis overrides the entire marketplace and law enforcement activities. I and my spouse are senior citizens being harassed nonstop by Lexis/Nexis private security agents. I'm presently grieving and mourning the loss of my only child; and, Lexis/Nexis is tormenting my life even during this process. Lexis/Nexis operatives totally ignores the US Constitution and whatever privacy laws are to be enacted. ******* is no longer free. It's being run by Lexis/Nexis tyrants that have no idea what they're doing!!!
    • Review from Terry H

      1 star

      03/23/2023

      I received my new auto insurance which I had for 21 years and the increase was 60%....no kidding. I called and AAA told me that there was a cost increase and I said that the increase for me was $800 and last year the same coverage was $1300/year and now it was $2100 per year. They said that they had an increase but it should be on the order or $300 and said that their report from NexisLexis may have influenced the increase. I told them that I had not changes in my financial or personal status in the last year and they could not do anything and suggested I contact NexisLexis. I got on line and had to subscrible to NexisLexis service for ONE month to get access to my report. So I reluctantly paid approximately $45 for a month of service to access my report. When I first got on, after they search my records, it came up with a score of *****. They never explained what the score meant and it was the last time I ever saw the score. I searched all their records for me and 90% were long lost relatives and properties that I never owned. It showed that there was a *** offender about 5 miles from me....I guess that was very important?? It showed my two daughters and relatives and many others that I never even know. It showed my current owned properties and the values and taxes for this year which are not due till the end of 2023. It also showed past property I owned and the new owners names and address....this is really nice ? Note that I have no arrests, not outstanding bills, no mortgages, no traffic violations.......nothing at all.As I said this information is soooo worthless to anyone needing to see my financial condition or loan/payment history I dont know why anyone/any company would put any credence to it.I have read some reports about LexisNexis and they say it a reputable company and that it supplies information to Equifax and others. I find this so disheartening that this kind of inaccurate, and worthless information is finding its way into our background
    • Review from Michael C

      1 star

      03/21/2023

      Horrible company relaying false information and causing increased insurance premiums.Not responsive at all even with a letter from the insurance company confirming that the accident was the other party's fault.Be careful when you have to deal with this company.
    • Review from Thanh P

      1 star

      03/10/2023

      This company LexisNexis Risk Solutions, linked whatever on my husband's record/report to my son's record/report (my son's just get his ** 3 months ago), and they reported both persons on same days & same things, how funny is it? Need your advice and help how to deal with this matter. 06/12/2021 not at fault accident CLUE only 12/26/2020
    • Review from Jason P

      1 star

      01/31/2023

      From a company thats gets a D- from the BBB, insurance companies should not be using information from them. You want to know why your auto insurance is so high, this is why. Even with a letter of experience from your insurance company proving their records are wrong they will not correct it. Id give them zero stars if it was an option. What a trash company!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.