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Find a Location

Liberty Mutual Insurance Group has 969 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLiberty Mutual Insurance Group

    Insurance Companies
    BBB accredited business
    Looking for more information? Access the headquarters listing for Liberty Mutual Group
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.1/5stars

    All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.

    Average of 1,582 Customer Reviews

    Customer Complaints

    2,657 complaints closed in last 3 years

    815 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 8/12/2024

    Years in Business: 112

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Related Categories

    Overview

    Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety.  "Helping people live safer, more secure lives" since 1912.

    Products & Services

    Car Insurance, Motorcycle Insurance, Personal Liability Protection, Homeowners Insurance, Renters Insurance, Condominium Insurance, Personal Liability Protection, Flood Insurance, Identity Fraud Expense Coverage, Commercial Insurance

    Business Details

    Location of This Business
    13010 Morris Rd STE 624, Alpharetta, GA 30004
    Headquarters
    175 Berkeley St, Boston, MA 02116-5066
    BBB File Opened:
    4/16/2019
    Years in Business:
    112
    Business Started:
    1/1/1912
    Business Incorporated:
    11/28/2001
    Accredited Since:
    8/12/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • The company states that they are licensed to operate in all 50 states, the District of Columbia, Puerto Rico and all provinces in Canada. The company states that their insurance offerings and services comply with each state’s regulations.
    Type of Entity:
    Corporation
    Number of Employees:
    45000
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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