16 Customer Reviews
Review from Pete S
1 star10/24/2024
Not for Veterans!Ameris bank refused my online application with a cryptic "application denied, email to follow" message. The email had no info other than "we denied you, please call us for details".I called and was told that I "don't meet online risk profile". No one there could explain further. The first ****** told me this was from their security department and he didn't know what it meant. I asked to speak to the security department and was denied.I explained that I am a veteran with medical issues that prevent me from coming into a branch office and they had no way to open an account for me. Thanks for my service, I guess.Review from Brandy B
1 star12/12/2023
This bank has the worst costumer service ever. They do not care about anyone or anything but getting money. I had a credit card with them for the past 9 years... interest free and then they decide out of the blue to add interest. Who in their right mind does that? No notice, no anything. I called and they were beyond dismissive and rude. I have closed all of my account.... business and personal. Shame on you.Review from Donathan H
1 star12/04/2023
On 9/1/23 Ameris Fraud Center sent me a fraud alert text message. I called immediately. Card canceled and dispute started. At exactly 90 days I'm informed that "no error occurred " and that I should call the store where the purchase was made. I called yhe store and was informed that since I don't have an account that the purchase can not be investigated. Short story, I'm out $328. You have no security at Ameris. As soon as I can, I'll close all my accounts.Review from Jennifer B
1 star07/03/2023
unprofessional and rude will lead you on for months making excuses wont return emails for weeks, will have you pay off debit that doesn't even help get you financed. worst bank ever
Ameris Bank Response
07/13/2023
Thank you for taking the time to share your recent experience with Ameris Bank. The experience you had is not representative of who we are as a company. We apologize for your experience. Thank you for your feedback.Review from JAVER h
1 star06/03/2023
An extra payment for my car was added without my knowledge and no reason was given for it. I AND MY FAMILY WILL NEVER EVER FINANCE ANYTHING THROUGH THIS CORRUPT COMPANY.Review from Shirley A
5 stars04/12/2023
I recently opened an account with Ameris after trying 3 times to schedule an appointment with another bank, to no avail. I walked in to Ameris, got to meet with someone within 15 minutes, and I opened a business account that day. They have been extremely helpful with every interaction. Switching to Ameris relieved a lot of stress with my banking tasks and I am very happy with them. So pleased, I have now opened a personal account as well. Services I use: Business & personal account, online banking and bill pay.Review from Kenneth D
5 stars04/11/2023
Fantastic Bank! Employees tend to go above and beyond! They have stopped several fraud issues before they could remove money.Review from John S
1 star04/04/2023
If I had to tell you what I think about Ameris bank. I would be ashamed of some of the words I would want to say to them. All of their customer service representatives have been very kind and nice but I haven't accomplished anything speaking with them. I have made many calls and spent quite a bit of money trying to fix a problem that they have caused . It's now been two and one half months and I think I finally see light at the end of the tunnel. I just didn't realize the tunnel was 84 miles long.??Review from Jeffrey F
1 star10/30/2022
You freeze my card on Saturday at 4:45 pm. I sat on hold for almost an hour. By then your customer care is closed til Monday. You see what the problem is right? I will be getting all my money and going somewhere else.Review from Russell P
1 star10/06/2022
I had a mortgage with Ameris Bank and their affiliate company, Dovenmuehle. Worst customer service I have ever experienced. How bad? I finally paid off my mortgage years before I had to just so I wouldn't have anything to do with them ever again. Yeah, that bad. I wish someone had warned me as I am now warning you -- avoid Ameris Bank and Dovenmuehle like the plague.
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