Customer ReviewsforEquifax, Inc.

Pleased with overall service provided by Equifax.Look forward on future credit monitoring services from your company.

Equifax will not remove accounts created resulting from identity theft. Instead they will place it in closed account as if the fraudulent account belongs to you. I have tried asking them to remove the fraudulent account but refuses, instead asking you to provide more personal data. ********** and Experian completely deleted the same fraudulent account from my record. I think Equifax is not worthy as a credit bureau, especially after they had been a victim of being compromised themselves. I consider them part of the problem and should not be trusted with anyone's personal data. Why would anyone trust them is beyond me. A rating of zero is not even worth giving.

If I could give them 0 stars I would. My identity was stolen and in one day someone applied for 8 credit cards and 2 car loans. I spent an entire day calling banks to get them cancelled. Called all the major credit bureaus to remove the hard inquiries, place a credit freeze, and report fraud. Called the *** to establish a pin and report fraud. And called the *** who said a criminal case cannot be opened because they were not successful. Guess which credit bureau is the only one that will not remove the hard inquiries? Equifax says I need to mail them a police report and an *** filed report, despite me telling them multiple times that the *** said they cannot because the fraudsters were not successful. Absolutely laughable that someone can steal my identity, commit fraud, and Equifax will let me take the fall for it unless I provide them with something I physically cannot obtain. Every other bureau had zero issue with me reporting these fraudulent applications and removing the hard inquiries. The moron on the phone even gave me attitude and talked over me, eventually yelling at me that it isnt his problem because thats their policy. Glad I made him repeat his name so I could give him a horrible review after the call ended. Equifax is a scam, credit is a scam, capitalism is a scam.

Equifax is not allowing me to access my account. Very unprofessional agent, floor supervisor, and consumer relations department. No-one is pulling calls or addressing my complaint. The error message is telling me to call and I call and noone helps me. I can not access my info

most horrible policies AND MANAGEMENT SHEEP and experience in my life and not cAUSE BY ME. JUMP THROUGH 7 ****** AND 4 FORMS, ATTACH ************ INTO A TUCK AND ROLL INTO A FLAMINGO ON 1 LEG AND WE WILL UPDATE YOUR FILE.Just a s***** run organization with too many pretentious workers.

The first ****** (a male ) didnt call me back even though he had my number- when we got cut off . He also told me I could cancel the service but did not tell me I had to do it in 24 hours !Then I spoke to a young lady and she wouldnt put a supervisor on the phone when I asked to speak to one. I only wish I had asked for the Employee ID numbers

The information on my credit report is entirely wrong. My current address is from 9 years ago, the previous address is from 21 years ago, a place i lived for 1 year. My current employment is a place i left in 2016.I have been in a feud with Bell Canada but on my credit report it says ******.I also just realized they have been charging my bank account just over $28 per month for 7 months. I have no account with them. I requested a report, for myself, and paid $5.59 for it. I did not request a membership, did not sign up for an ********** seems i will be paying it for the rest of my life as i have been unable to cancel it or have it refunded.What in Gods name is allowing this company to get away with this? I am a victim of fraud and after reading several reviews and complaints, i can see several thousand other people are also.

Struggle to think of a worse company... messes up your credit score then tries to get you to pay $15 per month to view and resolve it. Totally hapless customer support staff. *************.

Equifax erroneously filed a collection claim on my account for someone with a different first name and different social security number. The only commonality was the last name and date of birth.Transunion and Experian did not make this error. The collections company confirmed it was an error on Equifax's part and that they have no records related to **** caught the error within 3 days of the issue and filed a dispute, but Equifax has still not been resolved it.Moreover, their online systems are faulty. While logged into MyEquifax account, I was repeatedly logged out before it permanently locked, indicating I should call the support phone number which has extremely long hold times. I was never connected to a human and eventually the phone calls would drop.Still no resolution to the erroneous claim or the account lock.

If there was a zero rating I would give them a zero. They are scamming people to purchase a service instead of directly communicating how people can freeze their credit for free. They need serious governmental regulation as they are clearly not doing the right thing on their own. Slimy business practices. Unfortunately, you must contact them separately from other credit companies in order to freeze your credit.