Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Church's Texas Chicken has 114 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Church's Texas Chicken

      980 Hammond Dr Ste 1100 Atlanta, GA 30328-8187

    • Church's Texas Chicken

      765 Highway 138 SW Riverdale, GA 30296-3310

    • Church's Texas Chicken

      8053 Tara Blvd Jonesboro, GA 30236-3412

    • Church's Texas Chicken

      75 S Marietta Pkwy Marietta, GA 30060

    • Church's Texas Chicken

      2595 Gresham Rd SE Atlanta, GA 30316-4147

    Customer ReviewsforChurch's Texas Chicken

    Restaurants
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    17 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Ashley O

      1 star

      08/28/2024

      I placed an order 7/30/2024 never received it via delivery. Ive called the customer service everyday and been told the same thing Ill get your complaint escalated. Very dishonest company
    • Review from Larry B

      1 star

      08/08/2024

      Will not refund my payment after agreement to do so.Will not accept my documentation of bad business. This company does honor it's own service agreements.Claims of third party customer service agency ********************** on it's behalf but this mysterious company will not reveal it's name. I Have not received promised communication of resolution for my issue.************
    • Review from Janet J

      1 star

      05/29/2024

      Poor. Service food cold an chicken cook in burned Grease
    • Review from Norma F

      1 star

      05/10/2024

      This company will not pay its bills. My company replaced a large window in September 2023 and can't get anyone to respond to our calls, letters or emails. Don't do business with them. The restaurant was at **************************************************************
    • Review from Ty N

      1 star

      03/01/2024

      The cashier cussed me out and calling me fat in front of the customers. ONLY BECAUSE WE WAS A LINE A HOUR BECAUSE THE *** WAS OUT. AND REFUSE TO GIVE ME A REFUND. ON ************* ******* ** IN THE **** END. THE "SUPERVISOR " WAS no better she hearing everything and when the young threatened me then she grabbed his shirt
    • Review from Charlane L

      1 star

      02/28/2024

      This was the worst churches chicken Ive ever been to the cashier, put her hands on the food because she was ****** off about her job and overcharge for food. If she dont like her job, she needs to go somewhere else. **************** is not it for her dislocation need to be closed down on old national in *******, *******. Second, some of the employees dont know how to talk to their customers they are serving and refused to give me a receipt.
    • Review from Von L

      1 star

      02/28/2024

      Recently went to the ******************** location in GA and the service was awful. The drive thru rep really made my experience unpleasant. If youre ever in Georgia go to another location.
    • Review from Nevin W

      1 star

      08/11/2023

      Churches chicken in ************. Is the worst excuse, treats customers terrible and serves raw chicken!
    • Review from Nicole M

      1 star

      07/01/2023

      The church chicken on *************************** and Main St in ******** **** They never have SPICY CHICKEN! This when they first open! And when we ask for anything spicy chicken coming up they always say they ran out they not we are closed for the day!! And laugh at ******* face!! Thai has been happen for 4months!! PLEASE SHUT THiS LOCATION DOWN!!! PEOPLE WHO ARE WORKING HERE ARE VERY RUDE!!!! Doesnt make since if u open at 11am n the morning you should have everything ready to go make no since!! Thats all they sell is CHICKEN!!and side dishes!! When they do have spicy chicken and u ask for it they dont even give it to you they give u a mix or non spicy and like 4pieces of spicy chicken
    • Review from Veronica S

      1 star

      06/14/2023

      On June 14, at 4:12 pm I visited the ***** ********************** location. The young ********American girl in there with the ponytail was scratching her face, digging in her nose and playing with her phone while serving food with no gloves. She is the most disgusting thing. Ive ever seen in my life working in the fast food industry. she needs to be fired. Shes going to cause someone to get food poisoning. I see why so many of their stores closed down in the *************** because its nasty people like her working for Churches.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.