ComplaintsforCustom Closets of GA
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company to build a custom closet in our Master Bedroom and personally worked with the owner to sign the deal. It was a Christmas present to my wife so ******* promised that he would get it done if I signed with him before he left for vacation the week of Thanksgiving, which I did. The closet didnt get done before Christmas and I heard a lot of excuses why, but was understanding. They came out on January 3rd, but didnt have everything to finish the job. I paid them in full in good faith that they would complete the work. It is now the first week of February and Ive not gotten anywhere with ******* and he always gives some reason that its not his fault but hasnt fixed. I would really like my $6k back so I can have someone else tear it down and build a completed closet but that wasnt a drop down on BBB. The quality was not that great and they dont seem to be concerned to get it done since I paid them in full, which I probably shouldnt have done. Please help so I can get this resolved and warn others about this companies practices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.