ComplaintsforMGM Remodeling & Electrical
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Complaint Details
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Initial Complaint
12/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
MW came to our house ********** and saw what work we needed (adding kitchen cabinets) by late ******** we signed a contract with 3200$ deposit and we’ve been told we will not start before 14-20 weeks which got us to around ***/2022 when our cabinets came and installed the same day and we’ve been told he will be back within the next couple of days to finish his work we’ve tried to reach him since June by phone email and ******** and haven’t heard anything for almost six months now !!! All I need to know if he is ever coming back or should I finish everything with someone else?Initial Complaint
09/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We signed a contract on April ** 2022 to have MW Remodeling to enclose our patio. The full quote price was $13,300. We made our agreed upon contract deposit of $4,000 on April *** 2022 with work to begin on June ** 2022. The work did not begin until July *** 2022. At that time we made an additional day 1 payment of $4,000. On July *** 2022 concrete footings were installed during the course of 2 days. Once that work was completed, there was no additional work done. Our numerous attempts at reaching MW Remodeling via email and phone to inquire on status have been unanswered. Our contact information for MW Remodeling is XXX-XXX-XXXX and email address is *********************** At this point, we assume the work will not be completed and want our $8,000 refunded.Business response
12/13/2022
Consumer Response /* (450, 17, 2022/10/21) */ ******************************************************************** I have received a refund check from *************** Thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.