ComplaintsforSnow Cleaners
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Complaint Details
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Initial Complaint
04/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Date of transaction: 19Apr2024 3:25pm Amount: $38.95 Business: Dry Cleaning Nature of dispute: Cleaners charging 2-piece prices for 1 dress Cleaners did not try to resolve the problem. I paid on day of drop off but when I returned I noticed the pricing and the owner/worker did nothing to resolve to issue except to argue with me. I think it is to take advantage of customers to charge 2-piece pricing for 1 whole dress, that's not a top and bottom.Business response
05/12/2024
SN IS NOT TRUE PRICE WAS GIVEN AT TIME DROPOFF DRYCLEAN. SHE DID NOT PAY UP FRONT. WHEN CUSTOMER WAS NOT HAPPY WITH THE PRICE.
IT SHE PAID TWICE SHE NEED BRING US RECPT
I WAS THERE TIME SHE WAS ARGUING ABOUT PRICE SHE WAS AWARE OF AMOUNT
THANKS *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.