ComplaintsforSafelite Auto Glass
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Complaint Details
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Initial Complaint
12/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a chip in my windshield 10/21/2021. When the tech came out he cracked my frame. I waited for him to order. He had to Replace the ************* They have placed an order from off the black market and my vehicle has not been fixed since they caused this issue. Reached out to my insurance, they reached out to Safelite. Spoke with a gentleman by the name of ****** who assured me that it would be fixed by 11/28. This is literally the 5th time this ongoing issue has been going on!! Tried to reach out to the District Manager ************************* nothing DEAD END!! I JUST WANT MT VEHICLE FIXED!! ASAP!!
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Customer Complaints Summary
1,730 total complaints in the last 3 years.
696 complaints closed in the last 12 months.