ComplaintsforZaxbys
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Complaint Details
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Initial Complaint
11/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This location of Zaxbys refused to accept me and my husbands DD214's for the the military meal on ****** ********. The manager on duty said they absolutely could not accept our DD214's. The website stated that you needed to call and confirm that your restaurant of choice did accept your form of Military ID. We did call and was told this location accepted a DD214 as proof of military service but would not accept when we arrived, so we went to another restaurant that was honoring the military. On our way home we stopped at the Zaxbys near ********* **** ****** and they said that they are in the same district / region and they definitely can accept DD214's as proof of service, they offered to give us a free meal but we told them we just ate. As a whole the other chains were very supported of Veterans Day but this location gets a big fat 0 for honoring VETs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.