ComplaintsforAvita Community Partners
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Complaint Details
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Initial Complaint
04/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband was being held on a hold. I was told to come get him and he gave me the address that the *** Director gave him. It's over 2 hours to drive here. After I got here, sitting in the parking lot, I was told they would not release him. I have the conversation with the charge nurse recorded where she states she knows he was told he could leave, but he can't leave. I understand why he can't but I'm a mom of 4 kids. Hours from home, at night now, and I had to get a hotel. I called the next morning for help and they were so rude. Even though the other person I spoke, that is recorded, said there is people higher I can request, no one is allowing me to speak to someone higher.Initial Complaint
02/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Taking my grandson for mental health. They prescribed meds for him. Now he needs a refill for depression and they cant refill his meds until he sees a doctor 2 weeks out. 2 weeks out of mental meds. Is this safe for our communities? With the mental health problems ******* is having is this appropriate ?
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.