ComplaintsforArmed Forces Deals
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Complaint Details
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Initial Complaint
05/22/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I received an email from Rachel on *****23 asking me if I would be interested in advertising on their military website, saying it would help drive traffic to my business. I asked for more information and received a phone call from Cary that afternoon. I signed up and paid $254 for them to produce an ad that was to be sent to me with-in 72hrs and the first month's advertising fee. After waiting for almost 2.5 weeks, I emailed Cary on ***/23 and asked where my ad was at that I had to approve before they started advertising it online. He stated that he would get with their creative department and would have an answer for me with-in 48 hours. After waiting for 2 additional days, I finally emailed him and asked to simply cancel the agreement and to refund my money. I never heard back from him. I have emailed and called him and Rachel no less than 6 times between ***/23 & today, *****23. I have also gotten an email stating that they would be charging me the $55 monthly fee in 2 more days, when they haven't even put my ad on the internet yet.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.