Customer ReviewsforLiquid Lawn

Started service in May 2023. My wife and I aren't getting any younger so I figured I would let someone help me with my yard maintenance (mainly weed killing) and I can handle the weed eating, edging, pruning, etc. Around the end of Feb 2024, I notified Chris D****, area sales mgr. I had concerns about how my lawn was looking. He came out couple of days later and met with me. He told me that the dead areas of my lawn were crab grass. In listening to Chris, I assumed that my grass was still dormant and would come back ok. My situation only worsened and I contacted Chris and told him I wasn't happy and wanted to meet. They in turn, treated my yard again a couple of days later. I spoke with the service guy that treated that day and told him how dissatisfied that I was and that I wanted to speak with and didn't want my lawn treated again until I met with someone. The technician told me that he would take pictures of my lawn and send them to Chris. I never heard from anyone and sent an email to Chris D**** on April 3rd expressing all my concerns and dissatisfaction. I take pride in my lawn and have always had an above average lawn. Pretty bad when several of my neighbors asked me what happened as they had seen me put sod out on many occasions thru the years. My yard looks horrendous and I'm am totally embarrassed and upset and it seems as if Liquid Lawn doesn't care. I would like for them to communicate with me and treat me fairly and help me correct my situation but it doesn't look like that's going to happen either. I called this week but Chris was on break and didn't call back. On social media, their deals look great but when you have issues, they look the other way. This week, a rep was passing out flyers in our neighborhood. He called office and assured me that someone would call me by the end of that day, didn't happen! They killed most of my centipede grass and didn't even kill all the weeds. Beware of Liquid Lawn! I wouldn't recommend them to anyone!

I spoke to the client. Super nice guy. His yard hard large areas of crabgrass that we prevented from germinating this year which created large bare areas. Our treatments are meant to kill weeds and they work, but unfortunately when we take on lawns with weeds have choked out larger areas of existing grass and we kill the weeds... there may be areas that need to be re-sodded or seeded. I think we could have done a better job with our customer service and communication so I refunded him for his last application.

This company takes part in predatory marketing. They take pictures of the front of homes, and then print the picture on a flyer to be mailed to the home. This is extremely unsettling as I feel this seriously invades my privacy. When I called the business to complain and for my info to be removed, Rick, told me that since the county tax assessor had a picture of my home then it was fine for him to have it. Horrible business practices. They need to be shut down!

The photo was available online and was a new marketing tactic we used that we thought we be much less intrusive than door knocking or soliciting. I am sorry this marketing offended you. I have removed you from our mailing list.