ComplaintsforJC Docks and Seawalls
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Complaint Details
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Initial Complaint
11/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired the company 6 months ago to build a pole barn and replace an existing seawall. To date the seawall is mostly complete but the seawall is not. Construction of the seawall began on **** *** ****. Jackson is nearly impossible to reach. He will not answer the phone and takes days to respond to a text. We have paid him along the way of the project to help with the purchase of supplies and thought this would finally be completed when we got home from a vacation ******* ***** However we discovered when we got home that he had it back filled before the tie backs were installed and he manually dug only 9 of the 67 required tiebacks after the fact. The wall is already leaning. We were supposed to have 4 loads of dirt and we only got 2 with another load given to him by our neighbor (which was full of asphalt and gravel) and 4 loads of riprap rock and got 1. The wall was also supposed to go all the way to our existing fence at one end and to a natural stopping point on the other (which he knew) and that was not done either. We are still missing the stairs that were removed. He has left trash all over our yard which we have had to clean up each time he did come to work Never shows up to the job site before 1:30pm. We disposed of the old sea wall ourselves because it sat in our yard for months killing the only grass we had left (It took us 3 days) and materials that were left on other parts of the yard killed that grass. The plants that were dug up and supposed to be replanted are still laying in the yard dead. It is our opinion that he has abandoned the project since he has not been back out to the house in over 3 weeks, leaving many materials and tools in our yard.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.