ComplaintsforTrillium Driving School LLC
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a package from this business valued at $165 that offered a ************************************************************************************************************* to receive the contents of the package I received the slot time at the *** to complete the road test however the 30 minute refresher was not included in the package as advertised. While purchasing the package, there was no disclaimer describing how travel time or any other circumstances could impact the 30 minute refresher and the businesses website also does not have any disclaimer mentioning this. After the road test was complete I called to speak to a manager concerning the issue and was told that I've received a call in the next couple of days. When I did not receive said call I reached out again and happened to get a manager on the phone who proceeded to threaten that I would be charged with theft of service if I did not drop the issue because I "received 99% of the package".
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.