ComplaintsforYour Data Now LLC
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Complaint Details
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Initial Complaint
02/11/2022
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I have been charged multiple times on a subscription that I never signed up for. I cannot find a way to remove this from my account and what very little money I have their service keeps taking from me. I checked back on my records and not only was I charged per month since I used their service supposedly for a 1$ vin check, i was charged multiple times. Please remove me from any auto payments and refund all these charges that I do not authorize. I’ve sent them this email regarding charges and lack of a way to remove my info from their website and stop Charging me. February 10, 2022 $24.95 December 23, 2021 $24.95 December 15, 2021 $24.95Initial Complaint
01/26/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
This company provides info on used cars (like Carfax). I used them 1 time with a charge of $1. They have charged my debit card on 12/6, 12/15, 12/23, and 12/30 for $24.95 each time. Total of $99.80. I’ve had to cancel my debit card to prevent future charges. I’ve phoned them on 1/6, 1/11, and 1/24. Each time they say they will refund the $99.80. I then get an email asking for my name, phone number and last 4 of my debit card to complete the refund. Each time I’ve emailed back with the info they requested. Each time they say it will take 3-5 business days to complete the refund. I started this communication 1/6 still no refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.