Customer ReviewsforPremier Restoration Hawaii- Maui

Premier Restoration Hawaii did a fantastic job removing moldy drywall and repairing after a leaky pipe. All of the staff were *******************, respectful and kind. A pure pleasure to work with this company.

Premier Restoration of Hawaii was recommended to me after I had a sprinkler head pop off at our home, and flood our bedroom with a copious jet of water for 15 minutes a day for a few days before we returned from a trip and discovered a ruined room, bed, ceiling lights etc. They came to assess it immediately when I first called, and gave me detailed realistic estimates for their proposed work within a couple of more days. They stayed in close communication throughout the contract process, and then the work itself, which they got done very quickly, even though they had to start/stop/restart around the Thanksgiving holiday. The work was done fantastically, and we were lucky enough to have a great guy, ******, as our main in-site restoration person. It is an old house with plenty of quirks, and he discussed them all with me so we could get things fixed properly for the long run. I am so appreciative, and impressed, with everyone I dealt with there, from the estimate people to the front desk, the supervisor, the billing department, and of course ******. ****** and kudos to everyone

This company did an outstanding job in reviewing the water damage to my home and doing a thorough investigation of the damage that had to be repaired. Definitely a company skilled in this particular field with competent professional staff.

Premier Restoration did a fantastic job cleaning up a rat infestation we had at our Maui condo. Everyone I worked with there were very professional and friendly. They were on the job ASAP, and the cleanup crew did awesome work. I highly recommend Premier Restoration for any major cleanup you need done, and their work will restore your home/apt/condo and your peace of mind. Thank you Kai, Anu, and the whole crew for your fantastic work!Here's the full story:I contacted PR on a Mon, they thoroughly inspected/photographed the damage Wed morning, by Wed late afternoon they sent a detailed estimate and contract that I signed and made a deposit, and they did the cleanup Thu and Fri.The 3 person cleanup crew were top notch - they cleaned and disinfected *everything* except as agreed the contents of cabinets (which the rats thankfully hadn't gotten into) and the laundry. That being said, to give us peace of mind, they disinfected/cleaned bedroom dresser drawers and cleaned out the content of our coffee table drawer in which the rats got into. They also disposed of all garbage and our hideaway-bed mattress and box-spring which they advised to toss since the rats had gotten between the mattress and box-spring. The crew was great about communicating with me as they worked, sending me photos with questions.Through their hard work, the transformation was amazing. I moved back in after 5 days during which I dried our rugs, pillows and cleaned off the disinfectant in major areas.None of our nice, wood furniture was harmed by the disinfectant: it was easy to get off with a little soap+water. For our bedroom laminate floors, after some trial and error, I got the disinfectant off by mopping with vinegar and water.I spent the next 1.5 weeks restoring internet/web cams, plugging the holes where the rats got in, cleaning the cleaning, doing a zillion loads of laundry and started to wash all our cabinet's dishes.I felt our place was back to normal when I returned to the mainland.