ComplaintsforAckerman's Tree Service
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Complaint Details
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Initial Complaint
10/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******** tree service was working on my neighbors house (Cutting down trees in their backyard). ****, the owner took their truck into my neighbors back yard, and in doing so, hit my house, damaging my gutters and the trim along my house. For the last two months I have reached out to **** to have the damaged fixed. **** has repeatedly told me "I will be there this weekend" (he has told me this 6-7x now). This week after he once again failed to come out after telling me he would, I called him again. He once again said " I will be out this week". I told him "Please tell me your insurance information as I now want to your insurance to get involved as you clearly aren't coming to rectify the damage you have caused". **** also works on trees, not on damage to homes. His website also states his business is "Insured". He told me "I dont have insurance, and I will come out this weekend". He, once again, did not come out this weekend. So not only has he not come out to fix the damage he has caused to my property, but he is either lying to me, or the public about being insured, which is fraudulent.I want my property fixed, and I want him to either file a claim with his insurance, or be held accountable for lying about carrying insurance.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.